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Categories: Avaya | Pbx

SMDR Record Type (#608)

Use this feature to specify whether all calls or outgoing calls only are to be included on call reports. Avaya Business IP PBX Telephone Systems Telephone Equipment

• The date and time that appear on call reports are determined by System Date (#101) and System Time (#103).
• The call report page header prints in the Display Language (#303) specified for extension 10.
• If Account Code Entry (optional or forced) is used to enter an account code for a call, the account code prints on the call report. If there are entries in the Forced Account Code List (#409), only valid account codes and any other entered digits up to 16 print on the call report.
• Marked System Speed Dial numbers appear on the call report as F nnn, where nnn is the Speed Dial code.
• If you use Caller ID, SMDR reports include the telephone numbers of incoming calls.
• Call records for incoming calls on T1 lines with Direct Inward Dialing (DID) are reported only if SMDR Record Type (#608) is set to 1=All Calls.

To identify the type of calls to include for call reporting:

• Press feature +(00)+(system program)+(system program)+#608 at extension 10 or 11.
• Press (Next Data) until the appropriate value appears:
• All Calls (outgoing and incoming; the factory setting)
• Select another procedure, or exit programming mode.